You are here: Support:
In the unlikely event you experience any problems with your purchase(s) our Troubleshooting page will often help you solve any problems you may have experienced. If not then please feel free to use our dedicated online support form where we will endeavour to rectify your problem within 24 hours.

Please make sure to fill in all the form as all of the information will help us to help you.

Click HERE to go to the form.


Support is manned between the hours of 10am to 8pm (UK time), Monday to Friday. All emails are normally handled well within a 24 hour period of us receiving them.

**PLEASE NOTE** Support will NOT be manned at weekends or between the dates of 25th December to 1st January. Any emails sent on those days will not be answered until after those dates.


The magazine ALL BEAR, ALL BEAR Special Edition, ALL BEAR EXTRA, the ALL BEAR Newsletter and the ALL BEAR store are copyrighted 2009-2017, CM Publications. And are a not for profit concern.